Mission Statement
As individuals making up our organization, we want to challenge and inspire each other in a unified way to become the customer-recognized leaders, both individually and collectively, in supplying adhesion-related products and services to an increasing number of select markets and customers in a way that generates worthwhile return on investment for everyone involved.


Franklin Values
We conduct every aspect of our business in accordance with our “Values.” The values stated below are what every employee is measured by each day at Franklin. They are tools to be used in making difficult decisions and in evaluating the performance of ourselves, our leaders and our peers. Any action or statement that conflicts with these values must be challenged, without risk to the challenger.

Customer First: Our highest value is to partner with our customers, both external and internal, meaning co-workers, to achieve mutually acceptable goals. We support their efforts with high-value products, excellent service and after-the-sale support, anticipating and meeting their needs whenever possible. We understand that we work for our customers - not Franklin - and that anything short of 100 percent performance on our part results in their loss.

Integrity and Dependability: We base decisions on principles derived from what is good and right - not from convenience. We thoughtfully consider our commitments to customers, both internal and external. Once a commitment is made, we fulfill it to the best of our ability, even if the consequences are burdensome or unprofitable.

Respect for Individuals: We begin every day and every interaction with the assumption that each person in our organization wants to contribute value to our mission. We commit to truly listening and treating their efforts and ideas with dignity and appreciation. Our goal in every relationship is to build trust, with the understanding that trust is earned - not given - through consistency between our words and actions.

Effort and Accountability: We always seek to be held accountable for our work and to hold others accountable for their work. We willingly confront difficult situations, while holding fast to our other values. We expect people to put forth their best reasonable effort at all times, and we place a high value on those efforts that stand out from others. However, no extraordinary work effort is worth the long-term deterioration of a person’s family responsibilities.

Teamwork: We seek to understand each team member’s role and his or her unique ability to contribute to the achievement of our goals. We solicit input and counsel from others whenever possible. We also proactively try to help our team members to be more successful, keeping the goals of our customers and of Franklin ahead of the goals of individuals or departments. It is through our combined efforts and expertise that we optimize our performance.

Knowledge and Learning: The only sustainable advantage that our organization has is our ability to learn and apply knowledge faster and better than our competitors. Learning is most often accomplished through taking risks, failing, and risking again - not just exposure to ideas. Knowing this, we invest in an individual’s or a team’s growth and development by encouraging educated risk-taking. And we require open and honest sharing of knowledge with our team members.

Quality and Craftsmanship: We demonstrate pride in our work through attention to detail in the design and consistent production of our output. Each person’s work is not only a reflection of his or her own character - it creates for the customer a lasting impression of the entire company.

Safety, Health and Environment: We uphold the safety and health of our team members, our customers and our neighbors. And we do our part to protect the beauty and purity of our land, our air and our water. It is not enough simply to meet regulations; rather, we are driven to meet a higher ethical standard of responsibility and excellence.



Quality Statement
"We, the employees of Franklin International, are committed to providing consistent quality products which meet standards that are mutually agreed upon by us and our customers at a service level that will ensure shared excellence."

Seven Key Words Associated With Quality

Customer . . . .Anyone who relies on me doing my job right so they can do their job right. All of us are here to provide a service or product for someone else whether within the company or beyond.

Excellence . . .Excellence is providing superior performance and value to both internal and external customers with the goal of continuous improvement toward perfection and becoming the expert in what we do. To excel, in short, to be the best..

Pride . . . . . . .This is satisfaction justly taken from a job well done. Giving a customer the best possible service or product should instill pride in everyone.

Profitability . .Profitability is the monetary reward gained by adding value to a product or service through the efficient use of human and capital resources. Satisfactory profits are the end result or reward that comes from being the best at what we set out to do, allowing everyone involved to develop, grow and prosper.

Commitment . .Commitment is to pledge and strive for continuous improvement and growth of ourselves and our jobs.

Teamwork . . .Teamwork is everyone working together to achieve a common goal.

Innovation . . .Innovation is meeting challenges with the attitude that there must be a better way.



Culture Summary

• Casual, friendly work environment (casual attire, flex-time, etc)

• Employees are bright, hard working, down to earth, and concerned with issues of character.

• Family friendly’ and strive for work-life balance

• Non-heirarchical (i.e. Sr Mgmt/Ownership is very approachable)

• Encourage creativity and innovation; encourage education (Tuition Reimbursement Program).

• Strive to uphold Corporate Values in our daily interactions.

Environmental, Health and Safety Policy Statement:

Franklin International is dedicated to protecting the well-being of our employees, neighbors, customers and the environment.

Supporting Principles:

• We will comply with the letter and the spirit of the laws applicable to our processes and products, as well as meet or exceed other accepted standards.  
   

• We will continually work with our employees, suppliers, customers and neighbors to evaluate and improve our processes, products and services to prevent accidents, incidents and pollution.  
   

• We will establish goals, objectives and targets for environmental, health and safety performance which ensure compliance with the applicable laws and other accepted standards as well as support Franklin’s corporate goals for accident/incident prevention and waste reduction and product safety.   
   

• We will review and, where appropriate, revise these goals, objectives and targets on a regular basis to ensure that Franklin’s environmental, health and safety performance is continually improving.  
   

• We will make every effort to address environmental, health and safety concerns associated with our raw materials, products, intermediates and processes.  Franklin believes that our responsibilities to our employees, contractors, vendors, neighbors and customers extend far beyond the facility boundaries.

We will communicate this policy by posting in the workplace and in the lobby. In addition, this policy, other key environmental, health and safety procedures and other important environmental, health and safety information related to our business activities will be made available upon request.